* SUMMARY

This book was published as outcomes of the 4th Multi-country Study Mission, whose subject was about Strategies, Tools and Capacities for Administrative Efficiency and Simplification. A total of fourteen country cases were selected and edited for this publication. The countries which contributed their papers are Brunei Darussalam,Cambodia, India, Indonesia, Mongolia, Lao PDR, Nepal, Pakistan, Philippines,Sri Lanka, Republic of Korea, Timor-Leste, Thailand and Vietnam.

The papers present their countries’ administrative simplification strategies and tools and identify obstacles to implement those strategies and some key issues. All of the cases were reviewed and analyzed by Dr. Hunmin Kim who compares and contrasts the strategies and tools implemented in these countries and discusses the policy issues drawn from these Asian countries.

Table of Contents

List of Acronyms
I. Strategies and Toolsfor AdministrativeEfficiency and Simplification: Experiences from Asia | Hunmin Kim
II. Country Cases
Brunei Darussalam: Better Public Service and Governance via e-Government | Hajah Marinah Haji Mulok
Cambodia: Rectangular Strategy | Lyna Neang
India: e-JUSTICE & HOMES | Srinivasa Kumar
Indonesia: Best Practices of Local Government | Purwastuti
Korea: Government Information Sharing Service | Namkyo Seo
Lao PDR: One-Door-Service | Vilaythone Sounthone Xaymongkhounh
Mongolia: Civil Service Reform Strategy | Enkhtuya Chardag
Nepal: Good Governance by e-Governance | Yam Nath Sharma
Pakistan: Administrative and e-Government Reforms | Rukhsana Rehman
Philippines: The Rationalization Program | Amelita Castillo
Sri Lanka: Electronic Human Resource Management System |B.P.P.S Abeygunarathne
Thailand: Rules and Procedures for Good Public Administration |Supannee Pairuchvet
Timor-Leste: Single Point Service Centers | Carlito Martins
Vietnam: Project 30 | Mai Hoang